Customer Complaint Handling Procedure
Detailed Customer complaint handling procedure. it will give you broad picture of complaint resolution & handling. Explained step-by-step…
Problem Solving Tools
How Benchmarking is the most effective quality improvement tool to improve organization performance?
Benchmarking is the best tool to improve organization performance. know how the benchmarking is the effective tools in quality improvement.
What is the purpose of Interrelationship Diagram (When to use & How to construct)
An interrelations diagram is a tool to find out the solution to problems which has complex relationships. How to Analyze the diagram.
Guide on PDCA Cycle (Continuous Improvement Plan)
The Plan-Do-Check-Act (PDCA cycle) can be used as an excellent continuous improvement strategy in its own right.
QC story – Complete guide (QC story 7 steps)
QC story is one of the known methodology to work on problem-solving. Here in this post, you will find the complete QC story 7 steps.
Deviation Management: Problem solving after customer claim
In this post you will know about what is deviation management?. How we tackle the customer claim? What is the roadmap for problem solving?
Problem Definition (5W-2H / 5W-1H Method)
Important role in problem solving is to define Problem. So Problem Definition (5W-2H) is questioning method to solve correct problem. Problem Definition.
7 QC Tools
7 QC TOOL | The tool helps to analyse data and most helpful in problem solving methods. What are the 7 QC tools? analytical & statistical competence.
8D Methodology – Problem Solving tool
8D analysis methodology. What is 8D? Why 8D? Eight Discipline steps in 8D analysis problem solving technique. Team approach to solve problems.